The term of the Plan is for a one (1) year period and will renew automatically every year unless terminated by either the customer or Company.  The Plan automatically terminates if the customer no longer purchases all of its heating oil from the Company.  No credit will be issued if the Plan is canceled before the expiration date.

Repairs or services not covered by the Plan will be performed and charged to the customer at prevailing rates.

In addition, the Service Plan includes the TankSure Program which provides a zinc anode to prevent corrosion in your tank, tank testing service and the Tank Protector Limited Warranty.  An ultrasonic tank test will be performed by our technician before your tank can be accepted for enrollment in the TankSure Program.   While we cannot guarantee the prevention of a leak or other failure of your tank, we are providing these new services with the hope that by testing and monitoring, we are offering a long-term proactive tank replacement program for our customers.  We recommend that an annual test of your fuel tank be performed.  If a tank leak occurs due to corrosion after a zinc anode is installed, the Company will pay up to $1,000 towards the replacement of your tank in accordance with the terms of the TankSure Program Limited Warranty.  A Warranty Certificate will be provided to you.

The service Plan does not cover labor or materials to repair damage to the heating system or residence caused by the customer’s neglect such as failure to have sufficient fuel oil in the tank (unless oil is being de lied under our automatic delivery program), insufficient water for boiler, blown fuses or other failure of electrical system, improper thermostat settings or faulty thermostat, having heating system switches in the “OFF” position, debris build up in the air or venting systems and other causes related to the improper operation or maintenance of the heating system by the customer.  Damage, repairs or replacement of parts or components caused by Acts of God, fire, flood, freezing, storm or weather conditions, power loss or surges, water damage, and fuel flow problems due to outside fuel storage are not covered by the Plan.

Company will provide service as soon as practical and during regular business hours under normal conditions or on an emergency basis if necessary.  Company will not be liable for any  delay or failure to provide service due to conditions beyond its control such as Acts of God, labor disturbances or strikes, unavailability of mechanics or parts, failure or interruption of customer’s electricity, inaccessibility of the heating system, storms, floods or other severe weather conditions, or government laws or regulations.

The Service Plan only covers heating system parts and components specified in the Plan.  Examples of components not covered by the Plan include boiler and furnace (unless noted otherwise) and related piping, underground oil storage tanks, above ground storage tanks (unless enrolled in TankSure Program), tanks with preexisting leaks, patches or unstable conditions, air conditioning systems, humidifiers, heat pumps, heat exchangers, hot water heating systems and air and venting systems.  The Plan does not cover environmental clean up, property damage, waste disposal services or other damages or losses caused by a tank leak or system failure even if the tank has been tested ultrasonically and is enrolled in the TankSure Program.

Customer agrees to release and hold Company harmless from all claims related to losses, costs, or damage to personal or real property caused by fire, explosion, flood, freezing, power loss or surges, oil leakage, and premises left unattended.  Customer agrees that Company shall not be liable for any incidental, special or consequential damages incurred by customer or by third parties.

In the event that the residence is sold, the Service Plan may remain in effect provided that the new owner continues to purchase fuel oil and heating system service from the Company.