Privacy Policy

This privacy policy is meant to help you understand what data https://www.rhfoster.com/ and its related pages (the “Website” or “Site”) collect when you use the Website, why we collect it, what we do with it, and how we protect it. R. H. Foster Energy, LLC, which owns and operates the Website, is committed to protecting your privacy.

The terms “we,” “our,” and “us,” in this Privacy Policy refer to R. H. Foster Energy, LLC. “You” and “Your” refer to you, the user of the Website.

BY USING AND/OR PARTICIPATING IN/ON THE SITE, YOU SIGNIFY THAT YOU HAVE READ THE TERMS IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY, AND COMPLY WITH, THEM. IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS, PLEASE PROMPTLY EXIT THE SITE.

The Information We Collect

We do not collect personally identifiable information about you through our website unless you voluntarily provide it. However, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page(s) you visited. R. H. Foster Energy will not sell your personally identifiable information to anyone. Where we rely on your voluntary submission of personally identifiable information, you may choose not to provide it, though doing so may limit your ability to use certain features of the Website.”

Examples of personally identifiable information that you may provide to us while using our site include:

• Email addresses
• Home address
• Name
• Phone number
• Account number (if you are a current customer)
• Information about your computer and browser

If you want to customize certain areas of our site, ask detailed questions, or request information that meets your specific needs, you will need to affirmatively provide personally identifiable information.

This may include identifying topics of interest, providing your title and function for business users, providing a home/office address, or completing account information for billing questions.

To improve our website, we may passively collect information on the number of visits to our site, the time visitors spend on the website, the number of pages viewed, and the domains from which visitors visit our website. This information is only analyzed by us in the aggregate; it is not associated with any specific individuals.

Parts of our website use cookies. A cookie is a piece of data stored on your hard drive or in your computer’s memory containing information about your visit and preferences. You may receive a cookie that compiles site usage information (number of visitors, most popular pages, etc.) and enhances your experience on our website. Many popular browsers allow you to refuse to accept cookies.

Passive Collection of Information and Online Tracking Technologies

We and our service providers use cookies, pixels, SDKs, log files, and similar technologies (“Tracking Technologies”) to collect information automatically when you visit or interact with our websites, online services, and digital communications. These technologies help us operate our services, maintain security, understand how our sites are used, and, where permitted by law, deliver and measure advertising.

Depending on how you interact with us, the information collected through these technologies may include IP address, device and browser information, operating system, approximate location, pages viewed, referring URLs, timestamps, interactions with site features, and information submitted through online forms.

Forms and User-Submitted Information

When you submit information through online forms, it is collected and processed by third-party form management tools.

Information submitted through our forms may include personal information such as name, email address, and phone number. This information is collected for the purpose of responding to your inquiry or request. We do not permit service providers to use this information for their own independent purposes.

Analysis of Webform Submissions

In addition, we may use third-party analytics and AI-assisted tools to review information submitted through webforms to identify trends, themes, and actionable insights to improve our services. Before any processing, sensitive personal information (NPPI) is removed to the extent feasible. These tools are used under contract and do not share information for independent purposes.

Your Choices and Additional Information

Additional information about Tracking Technologies and your available choices is described in the Cookies and Tracking Choices section below.

Cookies and Tracking Choices

We use Tracking Technologies as described in the Passive Information Collection section above. Some of these technologies are necessary for our websites to function properly and cannot be disabled through our systems.

You may be able to control certain cookies and tracking technologies through our cookie preference tools or through your browser settings. Blocking or deleting cookies may affect the availability or functionality of certain features.

Where required by law, you may opt out of certain advertising-related data uses.

Some browsers and devices offer global privacy signals. Where required by law, we process such signals as requests to limit certain data uses. Because standards for these signals vary, not all signals may be recognized.

Your choices may need to be renewed if you clear cookies, use a different browser or device, or update your settings.

How We Use the Information We Collect

We use the information you voluntarily provide to:

• To identify and communicate with you;
• To respond to your requests/inquiries;
• To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send;
• To inform our marketing strategy and approach;
• To correspond and maintain internal records regarding your inquiries about the Website (including this Privacy Policy and the “Terms of Use”) and other things you may want to discuss with us;
• To maintain certain third-party analytics reports, which track non-personal Website traffic activity for the purpose of improving the website and providing the best services possible to visitors/users to/of the Website, including determining the content of greatest interests to Website visitors and what types of devices are accessing the Website; and/or restore lost data or help resolve Website visitor issues.

Information Sharing

R. H. Foster Energy does not sell the personally identifiable information you provide, nor does R. H. Foster Energy share such information with third parties for the purpose of sending you advertisements for products or services unaffiliated with R. H. Foster Energy or its affiliates or business partners. R. H. Foster Energy may, however, share personally identifiable information that you provide to us for legitimate business purposes, including without limitation the following:

• If you have authorized us to do so;
• We are legally required to do so, for example, in response to a subpoena, court order or other legal process;
• It is necessary to protect the legal rights, privacy, property, or safety of our organization, its subsidiaries, and/or affiliates, or our employees, agents, and/or contractors;
• To protect against fraud or other illegal activity or for risk management purposes;
• To protect the safety and security of visitors to the Website;
• If we accept an offer to purchase some or all of the information that we maintain about our customers, either as part of a sale of our business or otherwise;
• To permit us to pursue available remedies or limit the damages that you may sustain; and/or
• To enforce the Terms of Service.

The third-party services covered by this section do not include links to third-party websites on the Website, which are governed by the section of this Privacy Policy (“When this Privacy Policy Applies”) that addresses links to other websites.

Security Policy

R.H. Foster Energy employs industry-standard practices and technical safeguards designed to help protect your personally identifiable information from loss, misuse, unauthorized access, alteration, and destruction. We take the security of your personal and payment information seriously and have implemented measures intended to reduce the risk of unauthorized access.

Our website uses Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption technology to help protect the transmission of sensitive information, including payment card numbers, names, and addresses, during secure commerce transactions. You can verify that you are on a secured page by looking for “https://” in your browser’s address bar or a padlock icon displayed by your browser.

However, no security system or data transmission over the Internet can be guaranteed to be 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or access your information for improper purposes. You provide your personal information at your own risk.

In certain areas of our website, access to specific information requires a user ID and password. We will not share your password with third parties. You are responsible for maintaining the confidentiality of your password and for any activity that occurs under your account. We recommend choosing a strong, unique password and not sharing it with others.

Obtaining and Correcting Personally Identifiable Information

If you wish to obtain a copy of the personally identifiable information that we have obtained from you through your use of this site, or you believe that we have personally identifiable information about you that is in error, or you wish to delete any personally identifiable information that we have obtained from you through your use of our site, please contact us.

When this Privacy Policy Applies

Our Privacy Policy applies to the Website. It does not apply to other websites or services that have separate privacy policies that do not incorporate this Privacy Policy. The Website may contain links to other websites or direct you to other websites when you use certain functionality on the Website.

However, once you have used these links and/or been redirected to leave our Website, we do not have control over the other websites you visit and we are not responsible for their privacy practices. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites. You should exercise caution and look at the privacy statement applicable to other linked websites.

Terms of Use

Please also see our TERMS OF USE, which sets forth the terms of use, disclaimers, and limitations of liability governing use of the Website.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page. You should check this page from time to time to make sure you are okay with any changes that we make. If we make significant changes to our privacy practices, we will provide a more prominent notice of changes to this policy. This privacy policy is effective as of May 5, 2026.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: admin@rhfoster.com or 1-855-504-9591