Terms & Conditions - Commercial
Please review the following terms and conditions:
CHANGE IN TERMS: R.H. Foster Energy, LLC has the right to change terms of this agreement at any time with appropriate notice as required by law. New terms may apply to balances outstanding at the time the new terms take effect, subject to state law.
IN CASE OF ERRORS OR INQUIRIES ABOUT YOUR BILL: Send your inquiry in writing by registered or certified mail on a separate sheet so that we receive it within 30 days after the statement was mailed to you. Your written inquiry must include: 1) Your name and account # (if any) 2) A description of the error and why you believe it is an error 3) The dollar amount of the suspected error.
Within 90 days, a written notice stating either that the amount believed to be in error has been corrected or a setting forth the reasons why we believe the account was correctly shown in the statement. During this time, we may not take any action to collect disputed amounts or report disputed amounts as delinquent. You remain obligated to pay the parts of your bill not in dispute.
AN ADMINISTRATION FEE OF $30 WILL BE CHARGED FOR:
- Discrepancy over 90 days
- Check returned for non-sufficient funds
- Rescheduled drafts
ALL BILLS ARE DUE UPON PRESENTATION AS FOLLOWS:
CREDIT: Credit approval is determined via a signed, completed credit application. Consumer credit reports may be requested for the purposes of evaluating this application and in the future for reviewing account credit limits, for account renewal, for servicing and collection purposes, and for other legitimate purposes associated with the account. Upon review of the application and other credit reports obtained, an approval or denial letter will be sent with notification of the decision on whether to grant credit.
ELECTRONIC CHECK RE-PRESENTMENT POLICY: Checks returned for non-sufficient funds, will be debited back to the account from which it was drawn for the face amount of the check, plus a returned check processing fee of $30.00.
LATE FEE TERMS: All accounts are subject to late fees. Late fees will be added, computed at a periodic rate of 1.5%, which is an annual rate of 18%, calculated for the date of purchases on amounts unpaid 30 days or more.
COLLECTION COSTS: Collection costs will be added to all accounts that are referred to Maine District Court. Costs may include, but are not limited to: fees paid to the court, law enforcement agencies and/or attorneys. Copies of all collection costs will be provided at the customers request.
TERMINATION OF ACCOUNT: R.H. Foster Energy, LLC retains the right to cancel or limit use of any customer’s account.
AUTOMATIC DELIVERY: R.H. Foster Energy, LLC will determine automatic delivery based on credit approval and/or credit history. All propane accounts must be on automatic delivery and credit approved. Each customer must maintain access to the property and communicate any changes in consumption.
WILL CALL DELIVERY: A customer may call to request product(s) to be delivered. R.H. Foster Energy, LLC will deliver the requested product(s) on the next scheduled delivery day without a delivery charge.
DELIVERY CHARGES: A delivery charge up to $100 may be applied for an for an established customer for any delivery requested outside the regular delivery schedule.
C.O.D. ACCOUNTS: C.O.D. accounts require payment before or at the time of delivery. A C.O.D. account customer must submit a new credit application to be returned to an “Open Charge” status.
WHOLESALE ENERGY TRANSPORT ACCOUNTS: Payment due net 3 days or special terms must be approved in advance by a company representative.
Merchandise – Rental Fees – Payment due net 30 days from invoice date.
COMMERCIAL CREDIT CARD ACCOUNTS:
- Weekly Statements – Payment due net 7 days from statement date.
- Mid Month Statements – Payment due net 15 days from statement date.
- Monthly Statements – Payment due net 30 days from statement date.
HOME HEAT DELIVERY / SERVICE ACCOUNTS:
- Open Item Accounts – Payment due net 10 days from delivery / invoice date or load to load – whichever comes first.
- Budget Accounts – Budget payment due on or before the 15th of each month. End of season balance is due in full June 30.
Discounts will only apply to current invoices, past due invoices will be paid at full price.
This is a summary of your rights; a full statement of your rights and the creditor’s responsibilities under the Federal Fair Credit Billing Act will be sent o your upon request and in response to a billing inquiry.