Please call your branch for immediate assistance.
The first indication that there may be a problem, is the smell of rotten egg or sewage-type smell. Depending on the strength of this smell, it may indicate the severity of the leak.
If a leak is suspected, notify all tenants or occupants of the building and evacuate them.
Call one of our branches and/or 911 for immediate assistance.
Extinguish all open flames, including cigarettes.
Open a window or door, if able
Do NOT use the following until permitted by the fire dept. or service technician.
Cell phones
Electrical switches to turn off or on lights/devices/appliances. This includes light switches, circuit boards, etc.
Re-enter a building suspected of having a leak.
Use matches or lighters.
Go outside
Turn off Propane tank(s) (turn the valve clockwise (to the right)
DO NOT RE-ENTER THE BUILDING
Turn off the propane tank(s) (turn the valve clockwise (to the right)
DO NOT RE-ENTER THE BUILDING