LP/Oil Burner Service Technicians - Machias
Job Purpose
We are currently seeking service technicians for our Machias branch. The positions include installing, repairing, and providing services for residential and commercial propane and/or oil burner equipment and appliances while ensuring high customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
All work to adhere to company standards and State and Federal Codes
Provides exceptional customer service
Performs all required tasks in a safe and professional manner
Installs, services, and troubleshoots oil, propane, and natural gas equipment
Maintains positive relationships with vendors, customers, and the public
Serves existing accounts by investigating customers' technical complaints, conducting tests, and resolving problems.
Establishes service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests.
Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Documents service and installation actions by completing forms, reports, logs, and records.
Maintains customer confidence by keeping service information confidential.
Updates job knowledge by participating in educational opportunities and reading professional publications.
Accomplishes operations and organization mission by completing related results as needed.
Additional Information – We Take Care of Our People
Benefits:
Competitive wages
Medical Insurance
Dental Insurance
Life Insurance
Short and Long-term disability Insurance
Voluntary Benefits to include Accident, Critical Illness, and Whole Life/Long-term Care
Retirement Plan with Match
Paid Time-off
Fuel and Service Discounts
Bonus opportunities
Our team is dedicated to providing high-quality services where we make a difference and build trust within our community and organization. Our team members are committed to fostering a positive work environment and use their strong problem-solving skills to mutually collaborate across departments. Don't miss out on this rare opportunity to join our team!
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a State of Maine driver’s license with a clean driving record. Must be willing to be certified by the Company in one or more of the following areas:
(A) State of Maine Fuel Board Apprentice, Journeyman or Master Oil License
(B) State of Maine Tank Setter Propane License
(C) State of Maine Appliance Connection and Service Propane License
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required of this job.
R. H. Foster is an equal opportunity employer and does not discriminate on the grounds of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, or any other legally protected status.